Have used this company for years and they are always prompt, courteous and customer minded

- Margaret Watson on 02/12/2018

I have been using this company for over 25 years - they installed a new furnace and a/c in 2010, always very responsive to needs

- Herbert Fousse on 02/12/2018

Universal installed a heating system for us quite a while ago. Last weekend the blower seemed to be making noises so Universal was called. They told me what to expect. When the blower motor died I called and they responded quickly. During my initial call our records were researched and I was told that since I had their long term warranty, the cost of the blower motor was covered. That saved me over $300. The problem was fixed and I'm happy to say that they were true to their word. I recommend them highly!

- Jim Best on 01/13/2018

Very friendly

- Susie Morgan on 01/09/2018

Repeat customer - will do business again

- Suzanne Szucs on 01/09/2018

They came out to fix my furnace when I needed them & made great suggestions for future better efficiency.

- Stacey Williams on 01/08/2018

very professional and very thorough!

- David Siracusa on 01/08/2018

They call when they know your furnace needs to be serviced, very friendly

- Sharon Wilson on 12/29/2017

excellent service, would do business again

- Wendy Monks on 12/29/2017

First time dealing with Universal heating. Scheduled a furnace cleaning. They called an hour before appointment to let me know they were going to be late by 15 minutes. It was fine with me and they were only 5 minutes late. Service technician was professional and friendly. Only wish they could pin point appointments better than a 4 hour window. I will call them next year for my service cleaning. Would give 5 stars if they shorten window of appointments to 2 hours at most.

- Bruce Chapman on 12/28/2017

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